We are continually looking for new team members who will help deliver and support our technical solutions, maintain our customer relationships and achieve our long term plans for success. Please get in touch if you feel you can contribute to any of these elements of our business.
CURRENT VACANCIES
Customer Operations Administrator
Reporting to the Operations Director and based at our Head Office in Dartford. We are looking for a positive, enthusiastic, self-motivated individual to join the well-established but growing business. An opportunity has arisen for someone to join the pivotal administration team in a part office administrator / part order processing role. Astro deliver technical services to some of the Uk’s most recognisable brands but are still a small, agile and fun company to work for with a head office in Dartford. The role will encompass a range of admin tasks but will have scope to grow and develop in line with the ambition of the candidate.
- General office administrative duties
- Arranging and facilitating meetings (lunches, drinks etc)
- Receiving, logging, tracking and coordinating customer orders
- Coordinating deliveries with courier companies
- Manage a number of shared calendars (Google Calendar)
- Updating spreadsheets and CRM systems
- Assist with the processing of supplier and in time customer invoices
- Place, coordinate and update customer Connectivity orders.
- Communicating with supplier, vendors and distributors (with assistance where needed).
- Assist the Customer Operations Manager
- Good clear and concise customer communication
- Sourcing Network / IT hardware, software, supplies, equipment
- Any other duties reasonably required by the business
Core skills
- Highly organised and disciplined
- Working Knowledge of Excel and Word &MS packages
- Friendly disposition with a positive attitude to work
- Excellent communications skills
- Good timekeeping and punctuality
- Exemplary work ethic
- Working knowledge of Sage and accounts
- Strong team working skills
Minimum qualifications and relevant experience
- Working as part of a small team in an office environment
- A demonstrable track record in the successful organisation of staff, suppliers and logistics
- Previous experience in using scheduling tools, CRM systems and Microsoft productivity packages
- Some experience with sage and online portals
Salary & Hours
£15,000 – £20,000
As per contract of employment, flexible in line with salary but every day in Hawley Office. 08:30 to 17:30, Monday to Friday.