We provide a full range of proactive maintenance and support services from ad hoc telephone support to fully managed solutions.
Maintenance & Support Packages
Bronze
Telephone Support only with additional work such as adds, moves and changes covered on a Time & Materials arrangement or through a pre-paid call-off system.
Silver
8 hour x 5 days per week with 8 hour response equipment break/fix. Excludes Bank and Public Holidays. Additional work such as adds, moves and changes covered on a Time & Materials arrangement or through a pre-paid call-off system.
Gold
8 hour x 5 days per week with 4 hour response equipment break/fix. Includes Bank and Public Holidays. Additional work such as adds, moves and changes covered on a Time & Materials arrangement or through a pre-paid call-off system.
Platinum
24 hour x 7 days per week with 4 hour response equipment break/fix. Excludes Bank and Public Holidays. Additional work such as adds, moves and changes covered on a Time & Materials arrangement or through a pre-paid call-off system.
Platinum Plus
Bespoke fully managed solution.
For more information on our maintenance and support services please contact us.
