SIP Trunks

We provide the leading SIP trunking solution in the UK market, connecting your site directly into the network using an IP circuit to carry and terminate your voice calls across the public telephone network.

It can either replace or complement your current ISDN, and is designed to work successfully with all the leading IP PBX brands in the UK market. This gives you the peace of mind of knowing that your PBX hardware works with the network service.

Compared to ISDN, our SIP service is cheaper on a per channel basis, more flexible in terms of what telephone numbers you can have, and quicker to install. When installed together with ISDN it offers a very robust business continuity service, where two completely different technical solutions can be used together to carry your calls.

What are the benefits of SIP trunk?

  • Supports free calls between your sites and lower cost calls overall compared to traditional telephony
  • Lower cost than ISDN, number presentation is included in the price, and DDI ranges are competitively priced
  • Scaleable on a per channel basis unlike ISDN where you order in units of two.
  • Easy to order and provision
  • Very flexible in terms of numbering. You can work from London on a Leeds number or vice versa. You can have 5 different geographical numbers on the same line to present a “UK wide” image without the overhead of different locations
  • Offers full emergency services support
  • Compliments a converged network with lower costs and simplified architecture
  • A full IP phone service – we provide the router, installation, IP connectivity, phone numbers, and ongoing service
  • Supports multi sites, allowing ISDN Line rationalisation
  • Provides free calls between IP sites and lower cost calls to other destinations
  • Full business continuity model for businesses without Remote Call Forwarding charges
  • Supports application convergence – business grade voice and internet services can be provided via one managed access connection when delivered over Ethernet

What types of business should use a SIP Trunk Solution?

  • Businesses looking to move premises out of the local area who want to keep the number without paying for expensive call forwarding type services
  • Companies looking to have disaster recovery measures in place where IP Direct
  • Connect can back up ISDN, or vice-versa, to provide a resilient phone service to cope with any emergency
  • International businesses linking offices with SIP and taking advantage of free internal calls from one office to another
  • Customer service driven businesses where a local presence is important across the UK, and multiple UK numbers can be delivered into one single service centre
  • SIP Trunking is suitable for a wide range of businesses from small to large Enterprises and Government organizations

The service is available via DSL or Ethernet connection.

How does it work?

We simply connect a ‘pipe’ between your site and our network, we help you to determine what level of bandwidth is needed and when and where we need to connect to.

The service is also available over Ethernet, providing a complete IP access and SIP Trunking solution and is delivered as an end to end service with an availability guarantee, voice channel guarantees, and a guaranteed time to fix.

Ethernet support is initially available in London, Leeds, Manchester, Edinburgh, Glasgow, Bristol, Croydon, Basingstoke, Bracknell, Hemel Hempstead and Milton Keynes. Support in other geographic areas will become available over the coming months.

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