Our engineers specialise in assessing our customers needs and designing a solution to meet your business requirements. Typically this will be for businesses with around 50 to 5000 users, or smaller multi-site businesses. We provide phone systems, call centre systems, voice recording and logging, and high definitiion video conferencing. Our services include business phone systems, The latest addition to our range is ShoreTel’s Mobility platform which significantly reduces telephony operating costs.
- Business Telephone Systems – general information on business telephone systems.
- ShoreTel Unified Communiations – ‘Brilliantly Simple’ solutions for your business needs!
- ShoreTel Enterprise Contact Centre – this is a very powerful anf flexible contact centre solution suitable for contact centres with 5 to 1000 agents.
- Business Communications Disaster Recovery – protect your business telephone services from disaster through centralised SIP services.
- Contact Centre Integration – integrating your business systems with your contact centre will enable you to get maximum productivity from your agents.
- ShoreTel Enterprise Mobility – fixed mobile convergence solutions to provide business telephone system facilities to your mobile users – works with the majority of phone systems including Cisco, Avaya and Nortel.
- CallCopy Voice Recording – not just call recording – agent training, workflow management, logging and many other contact centre enhancing features.
- Oak Telecom Voice Recording – voice recording, call logging, call analytics and wall board displays from an award winning UK company.
- Wallboard Solutions – telephone system and contact centre wallboard solutions.
- LifeSize Video Conferencing – high definition video conferencing, recording and bridging solutions for office and mobile users – just like being there!
- Radvision Video Bridge – high performance video bridging systems for large video conferencing networks.
- Telephony Cabling – our in-house cabling teams have many years experience delivering and maintaining internal and external telephony cabling infrastructure.
