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Are our domestic IoT devices as just ‘devices’?

Are our domestic IoT devices as just ‘devices’? Are we taking home automation IoT seriously? By Steve Smith When Rob and I founded Astro a significant element of our work involved building voice and telemetry systems for the offshore oil and gas industry and to a lesser degree for military installations. Everything was bespoke to [...]

Is this the end of autonomous vehicles?

Is this the end of autonomous vehicles? Who should we blame if an autonomous vehicle causes injury or loss of human life? By Steve Smith I have had a keen interest in driverless or autonomous vehicles for some time. My interest stemmed from some work I did around 2011 on an earlier form of the [...]

By |March 24th, 2018|Blog, Social Comment, Technology|0 Comments

BT, The Hodge and the Rugby Legend

BT, The Hodge and the Rugby Legend Meeting a legend and being delighted, thank you BT for a fun morning, and for listening. By Steve Hodges It isn't every day I get a call from my BT account team. They are good people and we get a lot of support generally, but we are pretty [...]

Who pressed the nation’s “it’s too difficult button”?

Who pressed the nation's "it's too difficult button"? Is it OK to just surrender to the Beast from the East? By Steve Hodges Firstly, let me be clear this blog is not targeted at the unfortunate people who have spent all night in their cars in unimaginable conditions; it is not aimed at those for [...]

Coopetition

Coopetition Because all boats rise in a high tide. By Steve Hodges I have seen too many positive examples of this so far this year for me to not want to share my thoughts on it. For the unfamiliar, coopetition is the art of being furiously competitive but cooperating with your combatants to ensure that [...]

By |January 30th, 2018|Uncategorised|0 Comments

What can we do to help our healthcare professionals?

What can we do to help our healthcare professionals? Healthcare professionals need more effective use of IT and so do their customers. I rarely watch TV but by chance I walked in part way through a very interesting ITV programme last Thursday 'Dr Google: Does DIY Diagnosis Work?' presented by Dr Oscar Duke. Dr Duke [...]

By |January 24th, 2018|Big Data, Blog, Customer Experience, Customer Service, Digital, healthcare, Innovation, Internet of Things, IoT, People, Productivity, Professionalism, Services, Social Comment, Technology|Comments Off on What can we do to help our healthcare professionals?

A super connected city below a city

A Super Connected City below a City The Kingsway Tunnels A few years ago, I had the great good fortune to visit the Kingsway Tunnels. I recently learned that they are unlikely to be opened again for visitors so I thought I would resurrect an article I wrote some time ago for another blog. I [...]

By |December 22nd, 2017|Blog, Connectivity, History, ITP, Technology, The Institute of Telecommunications Professionals, The ITP|Comments Off on A super connected city below a city

Somewhere under the sea

Somewhere under the sea The real threat of access to our undersea cables Following on from my recent blog about the first Victorian Transatlantic telecommunications cables our MD brought two articles to my attention which struck a chord with me. The first article discusses the potential threat Russian submarines pose to our undersea cables and [...]

By |December 17th, 2017|Blog, Connectivity, Cyber Crime, Cyber Security, History, Internet of Things, IoT, Technology|Comments Off on Somewhere under the sea

Whether Sailing the High Seas or the Economic Ocean, don’t lose sight of your goals

Whether Sailing the High Seas or the Economic Ocean, don’t lose sight of your goals Boulogne or Bust, at sea with the Astro team My elder daughter is a big Knight Rider fan. She has watched every episode of all of the original series’ several times over. Watching some recent episodes with my daughter makes [...]

By |November 30th, 2017|Business, Dartford & Gravesham Business Awards, Motivation, People, Professionalism, Project Planning, Service Desk, Staff, Team Work|Comments Off on Whether Sailing the High Seas or the Economic Ocean, don’t lose sight of your goals

Expensive Fuses, Lightning Bolts and… a Ghost? Call for Disaster Recovery

Expensive Fuses, Lightning Bolts and… a Ghost? Call for Disaster Recovery Disaster Recovery! What’s that got to do with a ghost? Most of us have experienced a long dark night with the unexpected noise. Footsteps on the stairs. A creaking door… STOP! Sorry got a bit ahead of myself then. Restart… Most of us have [...]

By |October 31st, 2017|Blog, Business Continuity, Customer Experience, Customer Service, Disaster Recovery, History, Network Design, Network Solutions, Remote Working, Resilient Networks, Troubleshooting|Comments Off on Expensive Fuses, Lightning Bolts and… a Ghost? Call for Disaster Recovery